FAQs
Welcome to the FAQ zone, fellow retro adventurer! Here's where we untangle the mysteries of time travel (well, kinda) and answer your burning questions about RetroVibe Co.'s groovy products and services. Let's unleash your inner FAQ-master!
FREQUENTLY ASKED QUESTIONS
Products & Designs:
Where do your designs come from?
We curate a mix of original artwork created by our in-house team and licensed collaborations with talented artists. This means you get unique designs you won't find anywhere else!
Can I request a custom design?
Unfortunately, we don't offer custom designs at this time, but keep an eye out for future collaborations and design contests – you might just see your idea come to life!
What if I don't see my size or product type available?
Contact us! We're always expanding our offerings, and your request might just inspire our next addition. Remember, some limited-edition designs might not be available in all sizes and products.
Ordering & Shipping:
How long does it take to receive my order?
As each item is made-to-order, production typically takes up to 5 business days. Shipping times vary depending on your location, but you'll receive tracking information once your order ships.
Do you offer international shipping?
Absolutely! We ship our retro vibes worldwide, spreading the love of all things classic across the globe. Check our shipping rates and estimated delivery times at checkout.
What is your return/exchange policy?
We want you to love your retro finds! For details on our return/exchange policy, please refer to our Terms of Service page.
Are your products ethically made?
Absolutely! We partner with responsible production facilities that uphold ethical labor practices and environmental standards. Feel good about rocking your retro style!
More Retro Fun:
What are your Terms of Service?
You can find our comprehensive Terms of Service page here. It outlines important information about ordering, shipping, returns, and more.
Still have questions?
No worries! Contact our friendly customer support team at hello@retrovibeco.com and we'll be happy to assist you. Remember, there are no bad questions in the FAQ zone, only those left unasked!